Refund Policy for Product Non-Availability

At Roger Audios, we strive to ensure that all products listed on our website are available for purchase. However, in the event that a product becomes unavailable after an order is placed, we will follow the policy outlined below:

1. Eligibility for Refund:

   • Refunds will only be issued in the case of a product being out of stock or no longer available after the order has been placed.
   • This policy applies only if the product cannot be fulfilled due to stock unavailability.

2. Refund Process:

   • In the event of a product’s unavailability, you will be notified as soon as possible via email or phone.
   • We will offer a full refund for the unavailable item(s), which will be processed to the original payment method.

3. Timeframe for Refund:

   • Refunds for unavailable items will be processed within 7 business days from the time we notify you of the stock issue.

4. Alternative Solutions:

   • In some cases, we may offer an alternative product of equal value or the option to wait for restocking. If you choose not to accept these alternatives, a refund will be issued.

5. Non-Refundable Cases:

   • Refunds will not be issued for reasons other than product non-availability, such as change of mind or mistaken order.

If you have any questions or require assistance regarding an unavailable product, please contact our Customer Support team at 9962624482 or info@rogeraudios.com. Thank you for shopping with Roger Audios.